Refund policy

Am I able to exchange my item?

We only accept exchange if the item is incorrectly delivered or seriously damaged.

We are not responsible for any damage to the product caused by the shipping company or courier handlers. If exchange of item is needed, please contact us at petite.enbloc@gmail.com within 48 hours after receiving the items.

You are responsible for the return shipping cost. Please return the item in its original condition: un-used, in its original packaging, complete with any related accessories and tags. There will be no return if the item has been used and worn.  

How do I get in touch with Petite en bloc?

Our customer care team is here to assist you with all enquiries.

Please email petite.enbloc@gmail.com and allow up to 48 hours for a reply.

Our customer care team is also available to reach via whatsapp on (852) 60110328.