Free local shipping for purchase of HKD580 or above. Free shipping to Macau for purchase of HKD800 or above. Click here for more details. 購物滿HKD580可享本地免費送貨服務。購物滿HKD800可享澳門免費送貨服務。按此了解更多詳情。

Shipping, return and exchange 配送,換貨和退貨

How much does shipping cost? 

We offer FREE delivery within Hong Kong for purchase of HKD580 or above, SF express service will be selected automatically. For orders below HKD580 using SF express service, a delivery fee of HKD25/20 will be charged (SF locker: HKD20, Residential area: HKD25)

We deliver to any SF station/locker, commercial or residential address in Hong Kong. 

We also offer FREE delivery to Macau for purchase of HKD800 or above. For orders below HKD 800, a delivery fee of HKD34 will be charged.

When will my order be sent?

In-stock items typically ship out within 2-3 business days once payment is received. You will receive an email notification with a tracking number for your reference. If it’s a pre-order item, please refer to the estimated date indicated on the product page. 

How long will it take to receive my order?

Please expect your order to arrive within 5-7 working days and an additional working day for deliveries to remote areas and Macau. All delivery will be shipped by Courier Service.


Please understand that we are not responsible for any lost, stolen parcels or parcel delays caused by the courier. We cannot replace items that are lost, stolen, or damaged upon delivery. 

Am I able to exchange my item?

We only accept exchange if the item is incorrectly delivered or seriously damaged.

We are not responsible for any damage to the product caused by the shipping company or courier handlers. If exchange of item is required, please contact us at within 48 hours after receiving the items.

You are responsible for the return shipping cost. Please return the item in its original condition: un-used, in its original packaging, complete with any related accessories and tags. There will be no return if the item has been used and worn.  

How do I get in touch with Petite en bloc?

Our customer care team is here to assist you with all enquiries.

Please email and allow up to 24 hours for a reply.

Our customer care team is also available to reach via whatsapp on (852) 60110328.



滿HKD580的香港訂單可享免費送貨服務將會自動選擇以順豐速運寄出。少於HKD580元的訂單如選擇順豐速運服務,我們將收取HKD20 (順豐站/順便智能櫃) / HKD25 (順豐上門) 的運費。




收到付款後,庫存商品會在 2-3 個工作天內發貨。您將收到電子郵件通知,供您參考。如果是預購商品,請參考商品頁面上的預計日期。


請預計您的訂單會在 5-7 個工作天內到達,如果運送到偏遠地區或澳門,則需要一個額外的工作天。所有訂單將由快遞服務運送。







對於由運輸公司或快遞員造成的任何貨品損壞,我們概不負責。如果需要更換貨品,請在收到貨品後48小時內透過 與我們聯絡。



我如何與 Petite en bloc 取得聯絡?



您也可以透過 whatsapp 與我們的客戶服務團隊聯絡 (852) 60110328